CUSTOMER SUPPORT

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Inquiries for join and consultation

Please enjoy the stable and innovative service of KIS Information and Telecommunication leading the new technologies in payment field.
82-1599-3700
  • Business hours: 09:00 - 20:00
  • Business hours on holidays: 10:00 - 17:00
  • Closed: Sunday, Lunar New Year Day, Korean Thanksgiving Day

Installation process of car terminals and POS

1

Applicaton for installation of terminals

Customer service
82-1599-3700
  • Business hours: 09:00 - 20:00
  • Business hours on holidays: 10:00 - 17:00
  • Closed: Sunday, Lunar New Year Day, Korean Thanksgiving Day

2

Guidance on local managing agency



A customer service representative will contact the local managing agency in the client's area, and a staff member from the franchise will call the client for consultation.

3

Visit the store





A managing agency staff member will visit the client's store, select a terminal, issue the document of the contract.

4

Registration of the member store information

We will register the client's information on our computer system, and install a terminal.
In case of a new store, it takes 2 to 3 days to issue a member store number of the card company.

5

Terminals are available



A terminal is available.

Required Documents for application

TABLE
Classification Required Documents
New member store Corporation operator 1. Copy of the business license
2. Copy of the representative's ID card
3. In case of process through an agent, we need a copy of the agent's ID card, email address, cell phone number, and landline number
(One time of SMS security accreditation by using a cell phone, one time of security accreditation by using an email, and a corporation certificate are needed.)
-A security certificate of a corporation is needed, designate a person who may use a security certificate of a corporation.
-You must be able to contact the person in charge over the phone during the process of the application for member store.
4. Copy of a bankbook (account)
5. One photo of the external sign and one interior photo of the member store
6. 1 Copy of business declaration form(If you have one)
7. Power of attorney of the person who prepare's the document attached, the client transaction confirmation letter (for corporation)
-Fill in the corporate seal and the client transaction confirmation letter (the information of the person in charge must be filled in)
– In case of the process of the representative, he/she does not have to fill it in.
8. 1 copy of certificate of corporation seal imperssion - issued date must be within 3 months
9. 1 certified copy of the register of the corporation - issued date must be within 3 months
10. 1 copy of the seal - issued date must be within 3 months
11. 1 copy of the stockholders' list - issued date must be within 3 months
In case of the corporation is shown on the stockholders' list, you must submit the stockholders' list, a certificate of corporation seal imperssion, a certified copy of the register of the corporation. (issued date must be within 3 months)
Individual business 1. Copy of the business license
2. Copy of the representative's ID card
3. Copy of a bankbook
4. Representative's cell phone number and the member store's landline number
5. Representative's email address
6. One photo of the external sign of the member store
7. One interior photo of the member store (It must contain interior design)
8. 1 Copy of business declaration form(If you have one)
Authorization code will be requested two times, one will be requested during filling an application form at the first time and another one will be during application after filling a form.
Change of account Corporation operator 1. Copy of the business license
2. Copy of the representative's ID card
3. In case of process of an agent, we need a copy of the agent's ID card, email address, cell phone number, and landline number
(One time of SMS security accreditation by using a cell phone, one time of security accreditation by using an email, and a corporation certificate are needed. )
4. Copy of a bankbook
5. 3 Original forms of certificate of corporation seal imperssion(within 3 months)
6. 3 Original forms of certificate copy of register (currently valid) (within 3 months)
7. Declaration form of a card company, paper application (BC, Shinhan, Kookmin Card) corporate seal - In case of a declaration form from Shinhan, you need to make color copies of both pages.
Mobile application (Samsung, Hana, Hyundai, Lotte, Nonghyup Card) In case of registration on the Web, a security certificate and an electronic signature are needed.
**A security certificate of a corporation is needed, designate a person who may use a security certificate of a corporation.
You must be able to contact the person in charge over the phone during the process of the application of member store.
8. In case of use of the seal, you need 3 original forms.
9. A declaration form for each card company, power of attorney for application form, corporate seal, filling in the customer deal confirmation by an agent
Individual business 1. Copy of the business license
2. Copy of the representative's ID card
3. Cell phone number and email address of the representative
4. Office phone number of a member store
5. Copy of the bankbook
Change of business name, address Corporation operator 1. Copy of the business license
2. Copy of the representative's ID card
3. In case of process of an agent, we need a copy of the agent's ID card, email address, cell phone number, and landline number
(One time of SMS security accreditation by using a cell phone, one time of security accreditation by using an email, and a corporation certificate are needed.)
4. 3 original copyies of certificate of corporation seal imperssion (within 3 months)
5. 3 original copies of certificate copy of register (currently valid) (within 3 months)
6. Declaration form of a card company, paper application (BC, Shinhan, Kookmin Card) corporate seal - In case of a declaration form from Shinhan, you need to make color copies of both pages.
Mobile application (Samsung, Hana, Hyundai, Lotte, Nonghyup Card) In case of registration on the Web, a security certificate and an electronic signature are needed.
**A security certificate of a corporation is needed, designate a person who may use a security certificate of a corporation.
You must be able to contact the person in charge over the phone during the process of the application of member store.
7. In case of use of the seal, you need 3 original forms.
8. A declaration form for each card company, power of attorney for application form, corporate seal, filling in the customer deal confirmation by an agent
Individual business 1. Copy of the business license
2. Copy of the representative's ID card
3. Cell phone number and email address of the representative
4. Office phone number of a member store
Change of representative Corporation operator 1. Copy of the business license
2. Copy of the representative's ID card
3. In case of process of an agent, we need a copy of the agent's ID card, email address, cell phone number, and landline number
(One time of SMS security accreditation by using a cell phone, one time of security accreditation by using an email, and a corporation certificate are needed.)
4. 3 original copyies of certificate of corporation seal imperssion (within 3 months)
5. 3 original copies of certificate copy of register (currently valid) (within 3 months)
6. Declaration form of a card company, paper application (BC, Shinhan, Kookmin Card) corporate seal - In case of a declaration form from Shinhan, you need to make color copies of both pages.
Mobile application (Samsung, Hana, Hyundai, Lotte, Nonghyup Card) In case of registration on the Web, a security certificate and an electronic signature are needed.
**A security certificate of a corporation is needed, designate a person who may use a security certificate of a corporation.
You must be able to contact the person in charge over the phone during the process of the application of member store.
7. In case of use of the seal, you need 3 original forms.
8. A declaration form for each card company, power of attorney for application form, corporate seal, filling in the customer deal confirmation by an agent
9. 3 copies of stockholders' list (within 3 months) - In case the largest stockholder comes as the corporation, we need the stockholders' list, 3 original forms of certificate of corporation seal imperssion, certificate copy of the register of the corporation.
Individual business 1. Copy of the business license
2. Copy of the representative's ID card
3. Cell phone number and email address of the representative
4. Office phone number of a member store

Qualifications and restrictions of member store

Qualifications of
member store
registration

  • The business with a store (a business place)
  • You must possess a business license, and visit the business that currently runs.
  • The representative or a business owner is not a person who is not registered as a delinquent borrower in Bank Association or credit card companies

Restriction of
registration

In case of a registration of a member store representative or the business operator is one of the following regulated by Credit Information Exchange or Credit Information Management Regulation, he/she may be restricted for registration.
  • A person who falsely reports, a user who wrongfully uses a credit card, a member who finances cash, a member store that finances cash, a member store that occurs forgery sales, sales sheet distribution, installing a member store that uses another person's name illegally, a user who transfers, receives, or borrows a credit card
  • Moreover, in case of registration of the representative of a member store or a business owner to the delinquent file